Referral fee compliance

At Ocean we are always open and straightforward about what we charge for our services and what commisions we pay.

But if anything isn’t 100% clear, or if you have any questions at all, please do get in touch. We’d be very happy indeed to hear from you. 

Part of our staff remuneration package includes payments for additional beneficial services provided to our clients. A payment of £50 is made by the company for each successful Mortgage Application, Property Lawyers Instruction and Property Letting Instruction and £25 for each Survey organised through Landmark Surveying Services. The payment does not influence the cost of the service provided to our clients. Landmark surveying services share 20% of their net fee with Ocean Surveyors Ltd for the provision of surveying services to the company and its clients.

Relocation Agent Network

Ocean Estate Agents Ltd is part of the Relocation Agent Network which have associated offices throughout the UK.  As Ocean Estate Agents Ltd are part of the Network, Ocean receive a referral fee, amounting to 20% of the recommended Agents’ selling fee, should Ocean Estate Agents Ltd refer a client who subsequently sells through that agent.  The referral fee is paid from the commission agreed between the Agent and the introduced seller.  If Ocean Estate Agents Ltd introduce a buyer/applicant to a member agent Ocean Estate Agents Ltd receive 5% of the sales fee.  This is a national agreement between all members

You are not under any obligation to use the services of any of the recommended providers and are at liberty to seek alternatives, though should you accept our recommendation the provider may be expected to pay us the corresponding Referral Fee.

Information for tenants

If you apply to rent a property through Ocean Letting & Management and you choose to make use of the ‘Utilitease’ service to set up your utility accounts, then in this instance we as the Agent receives a referral fee of £12 including VAT for each gas, electricity, TV package, phone or broadband account you take out. If you choose to take a contents insurance through The Lettings Hub, we as the agent receive a commission of 20% of the original policy amount and 10% on any renewal as a referral fee.

Information to Landlords 

If you choose to take out an insurance policy for contents and/or building insurance through The Lettings Hub or Endsleigh then we receive a commission of 20% of the original policy amount and 10% on any renewal as a referral fee.

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