You should use this information to decide if our services are right for you.
We offer products in the following ‘relevant market(s)’:
Regulated mortgage contracts that are used for a non-business purpose; and
We offer a comprehensive range of mortgages from across the market, but not deals that you can only obtain by going direct to a lender
We offer an ‘advised’ sales service
This means we will provide advice and make a recommendation for you after we have assessed your specific needs and circumstances.
No fee, we will be paid commission from the lender.
We will tell you how much the total fee will be before you apply for a mortgage, but you may ask for this information earlier.
You will receive a key facts illustration when considering a particular mortgage, which will tell you about any fees relating to that mortgage.
You also have the right to request an illustration for any mortgage we offer.
Ocean Mortgages is a trading style of Ocean Financial Services Ltd. Ocean Financial Services Ltd is an Appointed Representative of Owen & Associates which is Authorised and Regulated by the Financial Conduct Authority. Ocean Financial Services Limited
Registered in England number 3084531. Registered office: 187 Whiteladies Road, Clifton, Bristol, BS8 2RY
You can check this on the Financial Services Register by visiting the FCA’s website http://www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768 (freephone) from 8am and 6pm, Monday to Friday (except public holidays) and 9am to 1pm, Saturdays.
If you wish to register a complaint, please contact us either:
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This will depend on the type of business and the circumstances of the claim.
Mortgage advising and arranging is covered up to a maximum limit of £50,000.
Further information about compensation scheme arrangements is available from the FSCS