One important step forward came in 2012, when we established a property management "hub" at our Bishopston office. From there, we can smoothly and efficiently run our team, with each landlord allocated an experienced ARLA-qualified portfolio manager, as their personal point of contact.
For us, it's a great way of ensuring we share ideas and knowledge, for the benefit of all our landlords - and that all our property managers are able to support each other in what can be a demanding and sometimes stressful job!
When you work with Ocean, we want you to feel total confidence that you, your property and your tenants are in safe hands - whatever happens.
That's why we give your tenants access to Fix Flo.
In case you haven't heard of Fixflo, it's an easy-to-use image-based repair reporting system that enables tenants to report issues online - helping them deal with minor maintenance problems and avoid unnecessary call-out charges.
For problems that need more urgent attention, we also provide tenants with a 24-hour emergency number.
It's all part of Ocean's commitment to helping landlords get the maximum from their properties, with the minimum possible amount of hassle and stress.