You’ll need to be customer focused – always friendly, polite and super helpful. Be prepared to be busy! Excellent time management and organisational skills are a must.
You will...
Focus on creating new business and providing an exceptional customer experience. Generate viewings, market appraisals.
Demonstrate expert local market knowledge, and offer best advice and support to all customers throughout their rental journey.
Strive to meet goals and targets.
Assist all customers in person/on-line. Offering the best advice & knowledge, expertly reply to enquiries matching the best services or properties.
Provide landlords with the best 'marketing your property' advice.
Create the highest possible quality property marketing materials.
Obtain all relevant & required property information and documentation demonstrating due diligence and compliance.
Optimise property introductions to the market. Ensuring effective use of all marketing portfolio options to promote properties to all potential tenants.
Ensure a positive viewing experience, and demonstrate expert property & local area knowledge. Provide constructive landlord feedback.
Demonstrate operational due diligence and compliance.
Compile property file documentation inc. compliance of all legal regulations. Instruct inventories & check-in’s.
Receive, record and present all offers received. Negotiate offers on landlords’ instructions. Assist tenant with enquiries.
Support Move Managers, ensure the landlord remains fully informed of their tenant's progress.
Report to: Lettings Manager, Assistant Lettings Manager.
Work with: Lettings team, Ocean Sales, third party legal and property professionals.
You will have your own targets, but most importantly you’ll be supporting and contributing to a busy, successful team.
What you’ll get
- A competitive standard salary
- Bonus scheme (job role specific)
- Commission pay (job role specific)
- 22 days annual leave plus bank holidays
- Additional holiday entitlement per year of service after first year (up to 30 days)
- Career development and qualification opportunities
- Job security – we’re an established local independent business of 40 years
- Fantastic “Ocean family” culture across the whole group
- Relaxed smart casual dress code (basically suits not compulsory)
- On-demand GP support – all employees and their household get access to Sage’s online GP service
- Counselling Service – confidential access to professional support for any personal difficulties. Expert advice on mental health matters and 24/7 helplines
- Private Health Insurance for all full-time employees after 10 years
- “Ocean Perks” package through the Sage app. includes reduced gym membership, cinema tickets, and discounts at stores including Tesco, Sainsbury’s, John Lewis, M&S and many more.
- Bristol Better Business member – employee local discount scheme
- Carbon neutral company with sustainable goals