So why ocean letting and management?
Our aim at Ocean Letting & Management: quite simply to offer landlords a no hassle service of precisely the same quality as Bristol home-sellers have come to expect from our Ocean Home colleagues. That applies from general advice at the initial stages to finding you the right tenant as soon as possible, or taking on the management of your property so that all you have to do is enjoy the income it generates.
We are a regulated / licensed agency
We are a licensed member of ARLA (Association of Residential Letting Agents), which leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership. ARLA members are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients’ money; the mandatory ARLA Client Money Protection Bonding Scheme; Professional Indemnity Insurance; Dealing with Complaints and Disciplinary Procedures.
We are also members are The Dispute Service (TDS) so that all the deposits we hold are covered under the legislation in the Housing Act 2004.
We know Bristol
We’ve been in the property market within Bristol since 1983 and we are one of the strongest and most recognised brands in the business. With five offices across the city, we know every area and what makes it special. Location is as important as ever to tenants. Our local knowledge enables us to market your property to its full potential. With our sales offices we can also use our network of 13 offices to reach the widest possible audience.
We are professional
A commitment to excellence ensures that all aspects of our service are of the highest quality. That starts at the valuation and continues throughout the entire letting process. Everything we do from producing marketing materials and photography to accompanied visits is polished and professional.
We offer a personal service
Our friendly and energetic team is always prepared to go the extra mile for our customers. Whether they are showing your property or handling enquiries at the office, they are approachable, knowledgeable and efficient.
We excel at marketing
Our approach to marketing ensures that we reach every possible prospect. We use local and national press for advertising and PR, we market your home on all the main property websites and we have a stylish and user-friendly website of our own. We also use telephone marketing and email to spread the word. What’s more our distinctive site boards are eye-catching and instantly recognizable.
We keep you in the picture
Our aim is to be one step ahead, anticipating your needs as the letting progresses. We go out of our way to make the letting of your property to be as straight-forward and stress-free as possible. We know that nothing makes people more unhappy than not knowing what’s going on. So we’ll always keep you fully informed, with regular updates on how everything is progressing from that initial meeting through the time the tenant moves in. With our dedicated administration and management departments there are people available to you how specialize in each step of the process.
We value the environment
At Ocean, we’re aiming to go carbon-neutral. We’re working with the leading environmental charity, The Converging World, to improve our energy efficiency. In addition, we are offsetting the carbon that we can’t help producing by buying carbon credits, which will be used by The Converging World to build wind turbines in India, and to fund other environmental projects.
We have everything you need within the property market under one roof literally
At Ocean Home who have sales teams spread across the city, Ocean Mortgages who have advisors based within the offices, Ocean Property lawyers who can deal with all your conveyancing needs, Ocean Surveyors who can deal with your EPC to full Home Buyers reports. So, whatever you need, there’s no need to go round the houses. Ocean can take care of it all. You can even drop in to the Ocean Café on Whiteladies Road to enjoy some delicious tapas. And how many companies can offer you that!